Last Updated: 15.05.2024

1. Introduction

This Privacy Policy explains how HearToText - Speech to Text (“we”, “our”, “app”) by Mia Digital Solutions collects, uses, and protects your personal information. Our app provides transcription services by converting audio from video files into text. The app is free to use, but requires a subscription for access. We utilize Google Firebase technologies.

2. Information We Collect

2.1. User Information

Name
Email address
Subscription information and payment details

2.2. App Usage Information

Uploaded video files and transcriptions generated from those files
In-app interactions and usage data

2.3. Device Information

IP address
Device type
Operating system details
Any other device-specific information

2.4. Media Access

Audio recordings
Videos and photos from the gallery

3. Methods of Information Collection

3.1. Information Provided Directly by Users Information you provide when creating an account and through in-app forms.

3.2. Automatically Collected Information Data collected through Google Firebase and other tracking technologies.

4. Use of Information

To provide and improve our services
To offer customer support
To send notifications related to our services
For security and fraud prevention
For analysis and research purposes

5. Sharing of Information

5.1. Third-Party Service Providers Information may be shared with service providers like Google Firebase.

5.2. Compliance with Legal Obligations To respond to legal processes and official requests.

6. Data Protection

We implement reasonable and appropriate technical, administrative, and physical security measures to protect your information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies through Google Firebase to monitor app performance and enhance user experience.

8. International Data Transfers

Your information may be stored and processed in countries with different data protection laws. We take necessary measures to ensure your data is protected.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Your Rights and Choices

Right to access and correct your information
Right to delete or restrict processing of your information
Right to data portability
Right to manage cookie settings

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Information

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

[email protected]